Jay M. Friedland
is Chairman of M&M Consulting, Inc. and brings to M&M 40 years plus of banking, legal, compliance and audit experience. Mr. Friedland had been the Director of Compliance and an Audit Director for the Bank of Boston Corporation. He also held a number of other senior level legal counsel and management positions with the Bank of Boston. Previously, Mr. Friedland had been a staff attorney for the Federal Reserve Bank of New York. He received a JD from the University of Michigan Law School and a BA from Brooklyn College of the City University of New York. He has been a frequent speaker to industry groups across the United States on BSA/AML issues, as well as other regulatory compliance topics.
Executive Leadership & Administrative Services
is the firm’s President & CEO and joined M & M Consulting in 2001. He has more than 25 years of progressive responsibility in financial/banking institutions. He has served as one of the firm’s most senior regulatory compliance and Bank Secrecy Act consultants for the past 17 years. His areas of expertise include consumer compliance, Fair Lending, BSA/AML/OFAC, internal audit, commercial loan review, credit analysis, human resources, and enterprise risk management. His most recent position before M&M was Chief Operating Officer of York County Federal Credit Union with full compliance and operational responsibilities. He also served as Vice President and Branch Administrator of Augusta Federal Savings Bank, Loan Officer/Workout Officer for Androscoggin Savings Bank and Chief Operating Officer of Bank Management Group. Dean holds a BS degree in General Management & Finance from Thomas College and a Masters in Economics.
J. Jeffrey Sullivan
Serving as Senior Consultant, has been involved in community banking since 1986. He has served in various commercial lending and senior management roles in the former BayBank system, at The Bank of Western Massachusetts/Chittenden Corporation and at United Bank in West Springfield, MA. Jeff is well versed in all areas of bank management including Strategic Planning, Enterprise Risk Management, Asset and Liability Management, Capital Management, Community Reinvestment Act, and all facets of Lending and Retail Operations. Sullivan has an MBA from the University of Massachusetts and a Bachelor’s degree from Amherst College
The firm’s VP of Information Technology and Administration. Rick has over 20 years of IT experience with community banks including serving as Network Administrator at United Bank in West Springfield, MA and Start Bank in New Haven, CT. While at United, Rick assisted in the growth of the company from a 10 branch $500 million institution to a $2.4 billion bank with 36 offices operating in multiple states. Rick’s function included planning and maintaining IT infrastructure, data security, backup, patch management, and running the Helpdesk for staff of the bank. Rick is certified in Microsoft applications for network management.
The Manager of Account Services, accountable for all billing and customer service functions for the firm. Shaun is an experienced manager and entrepreneur who has owned multiple businesses. He has a Bachelor of Science in Finance/Economics from American International College, and currently serves as an Adjunct Professor there teaching Spreadsheet Applications & Financial Modeling. Shaun works from the Springfield, MA office and handles many of the day to day needs of M&M clients.
M&M’s new Network Administrative Assistant interacts with all of our staff on a daily basis to ensure the highest quality security and confidentiality of our client files. Currently, she is responsible for our Network SharePoint. Kara’s background includes work as a Software Licensing Technician and was the Technology Coordinator for a non-profit organization. She is also a recent college graduate with a degree in Computer IT & Security.
Loan Review Services
Michael J. Marino
The firm’s Senior Vice President and Senior Loan Consultant responsible for Commercial Loan Review services. Mr. Marino has more than 20 years of banking experience in both super regional as well as smaller community banks including VP of Credit Administration and VP Regional Commercial Loan Manager. He has served on numerous boards and is past president of the Maine Chapter of the Risk Management Association. Michael holds a Bachelor of Science in Business Administration (Management) and a Masters of Business Administration (Finance / Investments) from the University of Maine and is a graduate of the Stonier Graduate School of Banking.
Andrew H. Sturtevant
Vice President and Loan Review Manager is one of the firm’s senior consultants specializing in commercial loan review and portfolio management. Andrew has over 31 years banking experience and has been with M&M for 4 years. He came to the M&M with over 27 years of community banking experience including SVP of Credit Administration. During his career, he has accumulated 15 years of commercial loan analysis experience. He has utilized his business/financial knowledge by serving on numerous nonprofit organizations over the years such as United Way, Franklin County Extension, and The Genesis Community Loan Fund. He has also been active as a member of several committees for the Maine Bankers Association.
Steven C. Graef
One of the firm’s consultants specializing in commercial loan review and portfolio management practices. For loan review engagements Steve reviews commercial loans with a focus on evaluating risk rating accuracy and quality of credit underwriting. For audit engagements he reviews commercial loans with focus on loan documentation and related controls. Steve has 17 years commercial loan review experience with a multi-national bank (including predecessor companies). Steve graduated from the University of Maine in 1986 with a BA in Economics and from Indiana University in 1988 with an MBA in Finance. Steve worked for the Federal Reserve Bank of Boston (1988-1990) as an Assistant Examiner, working on the examination of banks and bank holding companies to assess regulatory compliance and asset quality. From 1990 to 1995 Steve worked as a Commercial Real Estate Appraiser, performing appraisals of a full range of commercial properties, including apartments, hotels, retail properties, warehouse and industrial facilities and office buildings. From 1995 to 2013 Steve worked for TD Bank (and predecessor banks) as a Loan Review Analyst, performing commercial loan reviews on a wide range of products, using both traditional risk rating approaches as well as statistical scoring models. Loan review work at TD Bank also included planning, sampling, and testing for the remediation of examination and audit findings. From 2014 to the present Steve has been employed by M&M Consulting as a loan review consultant, providing commercial loan review services to client financial institutions.
Michael J. Gerity
One of the firm’s consultants specializing in commercial loan review and portfolio management practices. Michael has over 20 years of commercial lending and commercial loan review experience with several Maine financial institutions. Responsibilities have included all aspects of commercial loan review; initiation of loan requests, underwriting, preparation and review of loan proposals and conditions of approval, commitment letter requirements, loan documentation, post loan closing review, and determination of missing closing documentation while providing recommendations and observations for enhancements to the credits. Michael received a Bachelor of Science in Business Administration from the University of Southern Maine 1979.
Internal Audit Services
Donald M. George
CPA is the firm’s Senior Vice President and Senior Consultant responsible for the Internal Auditing services. Don has been with M&M since its inception and has over 30 years of financial institution audit management experience. Don previously served for over seven years as vice president and audit manager for large northeast regional bank (Fleet Financial Group, Inc.). Don also served as vice president/corporate auditor for Community Bank System, Inc., a multi-bank holding company with national banks located throughout upstate New York. While there Don provided leadership, direction and training to internal auditors located in the individual banks. Prior to that, Don was employed by Coopers & Lybrand. Don holds a BS degree from Clarkson University, Potsdam, New York.
Scott D. White
CIA, CISA, CBA, CFSA, CRMA, Senior Vice President and Audit Manager, joined M&M in 2009 and is one of the firm’s audit consultants. Scott has over 30 years of experience providing internal auditing and risk management services to financial institutions. His previous experience includes 18 years in banking serving in various audit staff, management, and chief audit executive positions for various community and regional banks in New England. Scott’s experience in financial institutions also includes over 10 years of experience serving as Chief US Audit Executive for Canadian companies SunLife Financial and John Hancock/Manulife Financial. Additionally, Scott served in the internal audit practices of Deloitte and PricewaterhouseCoopers. Scott holds several professional designations including Certified Internal Auditor, Certified Bank Auditor, Certified Financial Services Auditor, Certified Information Systems Auditor, and Certification in Risk Management Assurance. Scott served on the IIA’s Board of Directors from 1991 to 1996 and also served as Chairman of the Financial Services Auditors Board from 2006 to 2014 He has written several articles that have been published in The Internal Auditor magazine and was the winner of the 2008 Thurston Award for literary excellence. Scott holds a bachelor’s degree from the University of Rhode Island and an MBA from Southern New Hampshire University.
CPA, CIA, Assistant Vice President and Audit Supervisor, joined M&M in 2015 as an audit consultant. Toni has eight years of internal audit / examination experience from her previous roles as a bank examiner with the Office of Thrift Supervision and as an internal auditor with a community bank and the State of Rhode Island Bureau of Audits. Toni currently serves as an adjunct professor of accounting at Clark University Graduate School of Management teaching financial accounting and reporting, a member of the Board of the IIA’s Ocean State Chapter, and the MSCPA Accounting and Auditing Committee responding to proposed accounting standards to further the development of GAAP. Toni is a certified public accountant, holds a B.A. in Economics, and holds a Masters of Business Administration degree from Bryant University.
One of the firm’s audit consultants. John has over 25 years of financial institutions internal audit experience, including over 12 years with M & M Consulting, LLC. John, prior to joining M & M Consulting, worked most recently as the internal auditor for Northway Financial, Inc. John holds a Bachelor of Science degree in business management and accounting from Daniel Webster College. John previously passed the certified bank auditor (CBA) examination.
A CISA and CFIRS, and one of the firm’s audit consultants. Andrew has over 15 years of experience which includes internal audit, information technology audit, Trust Administration and Operations audit, Sarbanes Oxley financial and IT general controls compliance, and SSAE 16 examinations. Prior to joining M&M Consulting, LLC, Andrew worked for a Portland-based CPA firm in the Information Assurance Services group performing SSAE 16 examinations and for TD Bank as an internal audit senior and also as an AVP in the IT Regulatory Management and Governance group. Andrew holds a B.S. in Business Administration with a concentration in Financial Management from Husson University. Andrew is a Certified Information Systems Auditor (CISA) and a Certified Fiduciary Investment & Risk Specialist (CFIRS).
Theophilus “Theo” Koranteng
One of the firm’s audit consultants. Theo has approximately 25 years of internal audit experience primarily in the financial services sector. Theo holds a Bachelor of Science degree in business management from Viterbo University and a Masters of Business Administration from University of Phoenix, as well as a Bachelor of Science degree in Criminal Justice and Forensics from Kaplan University.
One of the firm’s audit consultants. Ryan has over 11 years of experience which includes internal audit, Sarbanes Oxley financial, IT general controls compliance, and loan review. Prior to joining M&M Consulting, LLC, Ryan worked as a Healthcare Risk Manager performing and managing internal audits for CHAN Healthcare; was VP Audit Manager for the Audit/Risk Department at The Bank of Maine where he was responsible for internal audits, branch audits, compliance audits, loan quality control, vendor management, risk assessments, chaired the ERM Committee and sat on the Information Security and Red Flags Committees. Ryan has also worked as an internal auditor for Accume Partners and TD Bank. Prior to internal audit, Ryan was a financial advisor for MetLife. Ryan holds a B.S. in Finance/Economics from Thomas College.
CEM is one of the firm’s audit consultants. Dave has approximately 28 years of financial institution experience. Dave previously worked as chief financial institution examiner for the State of New Mexico. Dave was also involved in the initial organization of two limited purpose banks. Dave holds a Bachelor of Business Administration degree from New Mexico State University and is a Certified Examinations Manager (administered by the Education Foundation of State Bank Supervisors).
CPA is one of the firm’s audit consultants. Sharon has approximately 18 years of internal audit and accounting experience in the financial services sector. Prior to joining M & M Consulting, Sharon worked as Vice President, Assistant Controller for Bangor Savings Bank. She has also worked at Farm Credit of Maine as their Controller and was the VP of Finance at Residential Mortgage Services. Sharon is a Certified Public Accountant (CPA) and holds a Bachelor of Science degree in Accounting/Business Administration from Saint Joseph’s College.
CPA, CIA is one of the firm’s audit consultants. Shannon has over 17 years of internal audit experience, with over 9 years in the financial services sector. Prior to joining M & M Consulting, Shannon worked as an internal auditor at M&T Bank. Shannon is a Certified Public Accountant (CPA) and a Certified Internal Auditor (CIA). Shannon holds a Bachelor of Science degree in Accounting from High Point University.
A CISA, CIA, and one of the firm’s audit consultants specializing in information technology audits. Chris joined M&M in 2017 and has over 21 years of public and internal IT audit experience, serving in various audit staff and management positions, including over 4 years in the financial services sector. Prior to his audit career, Chris worked as an electronics engineering technologist in the semiconductor industry. As an auditor, Chris was employed by PricewaterhouseCoopers, Liberty Mutual, Banknorth, and the University System of New Hampshire. Chris is a Certified Information Systems Auditor (CISA) and Certified Internal Auditor (CIA). Chris holds bachelor degrees from the University of New Hampshire and Westbrook College and an MBA from Plymouth State University.
Compliance and Training Services
joined M & M Consulting in 2013, and is Vice President of Compliance responsible for the day to day management of the firm’s compliance unit. Marcy has significant experience with Bank Secrecy Act and Anti Money Laundering practices and is one of the firms most senior BSA/AML specialist. Marcy previously worked for the Maine Bureau of Financial Institutions, where she served as an examiner with respect to both compliance and safety and soundness. Marcy also brings practical banking experience having worked at TD Bank North. Marcy has a Bachelor’s degree in Business Administration University of Maine at Fort Kent.
joined M & M in 2013 from Merrimack County Savings Bank. Jeff has thirty-nine years of banking experience, working primarily for financial institutions in RI, VT, MA, and NH and as an internal audit consultant for KPMG in the mid 90’s. Throughout his banking career Jeff has had bank-wide responsibilities in the areas of compliance (including serving as BSA Officer and CRA Officer at multiple institutions), internal audit (including Trust), and risk management. Jeff has a BA in Mathematics from Providence College.
joined M&M in 2012 with almost 20 years of legal and compliance experience. Kevin is an attorney and compliance professional with expertise in consumer risk assessment, BSA/AML, and risk management with broker dealers and investment advisers. He also has extensive legal and business experience in banking law, foreclosure law, insurance law, securities law and regulatory compliance. Over the course of his career, Kevin has worked in private legal practice, served as a compliance adviser for Fidelity Investments, as compliance officer for MassMutual Group and as foreclosure counsel for Shawmut Bank. Kevin has a BA from Saint Anselm College, a Juris Doctorate from Duquesne University School of Law and an LLM (Master of Laws) from Boston University School of Law. Kevin holds FINRA Series 7 and 24 licenses and is a member of the Massachusetts and District of Columbia Bars.
joined M & M Consulting in 2012 and has been directly involved in compliance for 30 years, serving in a senior compliance management role at Bank of Boston, as well as serving as an examiner for two bank regulatory agencies. Bob’s extensive experience makes him well suited as the senior M&M staffer responsible for reviewing all compliance audit reports prior to finalization as part of M&M’s quality control process.
joined the compliance division of M&M Consulting LLC in 2003. Prior to that, Ms. Yates spent more than twenty-five years in the community banking environment. During that time, she held numerous positions most recently as Vice President in charge of Loan and Deposit Operations at a commercial bank. Among her management responsibilities, she was responsible for ensuring regulatory compliance for both divisions by establishing effective operating programs and implementing departmental monitoring procedures. Deb holds a Bachelor’s Degree from the University of Maine in Orono and has attended numerous banking conferences and participated in various educational opportunities sponsored by the Canon School of Banking, RMA Associates and the American Banking Institute.
Roy Thattacherry-CIA,CAMS, CRCM
joined M&M in 2016 as a Compliance Consultant and brings over 15 years of experience in banking and financial services. Most recently, Roy was a Vice President and Senior Audit Manager at TD Bank N.A., responsible for audits of various areas including regulatory compliance, BSA/AML, consumer lending and bank operations. Roy received his graduate degree in business from the University of Maine at Orono. He has worked in different industries including banking, financial services, utility and higher education in a variety of roles including accounting, financial management, risk management, compliance management and auditing.
Martha W. Howell
joined M & M Consulting in 2004 and is a Maine attorney who left the private practice of law after 6 years to become the Compliance Manager and Internal Auditor at Kennebunk Savings Bank. She stayed in banking thereafter filling roles in compliance, collections, loan documentation management, quality control management, and training at Kennebunk Savings, First New Hampshire White Mountain Bank, and Maine National Bank. In 1994 after leading the consolidation of the Fleet, Maine Savings and Maine National loan filing areas, Martha transferred to the corporate compliance area for Fleet Financial Group in Boston where she was a corporate compliance manager. She moved in 2000 to Citizens Financial Group in Corporate Risk Management as the Senior Risk Manager for their 15 commercial business units from New England through the Mid Atlantic.
joined M&M in 2016 with more than 10 years of banking experience within the realm of compliance and financial intelligence for both multi-national and community banks. Having served as both a Compliance Officer and a BSA Officer in prior roles, her experience comprises managing Compliance bank-wide, Information Security risk factors, and BSA/AML program management, risk assessment, and remediation. Jessica received her MBA from the University of Massachusetts in Dartmouth and her BA from Roger Williams University.
Julie A. Beaumont
officially joined M&M Consulting, LLC in 2017 as a Compliance Consultant where she conducts regulatory consumer compliance audits, assists clients with regulatory change implementations and consumer compliance-related questions. Julie started her regulatory career in the medical industry where she researched FDA and other applicable regulations pertaining to application and submission of medical devices for FDA approval. She left the medical industry for banking in 2000, and began working at Granite Bank (now known as People’s Bank) as a Compliance Auditor, before ultimately becoming Compliance Officer. In 2004, Julie began working for Lake Sunapee Bank as a Compliance Auditor. After 3 ½ years with Lake Sunapee Bank, Julie accepted a position with Monadnock Community Savings Bank to serve as the Bank’s Compliance Officer. Julie was responsible for drafting and maintaining policies and procedures, developing and implementing compliance reviews of lending and deposit areas of the Bank, staff compliance training and coordinating with the regulators. After Monadnock Community Bank was acquired by GFA Federal Credit Union in 2004, Julie returned to Lake Sunapee Bank as Vice President/Compliance Officer. Julie maintained procedures, supervised staff, completed internal auditing of both lending and retail departments. She worked with department heads to resolve compliance issues or regulatory changes, and was the point of contact for any regulatory questions by staff or customers. Julie created spreadsheets for HMDA tracking and collection, CRA geographic and ethnicity tracking, and a compliance training schedule for all Bank employees through BAI, including working with department managers/supervisors to determine what job-specific courses were needed for their staff. Julie is a Certified Consumer Compliance Officer, holds an Associate’s Degree from Mount Wachusett Community College and a general banking diploma in bank operations.
CRCM and CAMS, Ana joined the M & M Consulting Compliance Group in 2017. As a seasoned risk management professional, Ana has over 20 years of experience in the financial services industry, including enterprise risk, compliance and regulatory risk, internal controls and retail banking. Ana brings an established track record developing and implementing compliance programs at the enterprise level, as well as extensive experience in client facing roles at the retail branches. Prior to joining M & M, Ana worked for large financial institutions in Boston, MA, including: Santander Holdings, USA, Citibank, Bank of America and RBS Citizens. Ana received her Bachelor of Science in Business Administration from Universidad Fermin Toro, Venezuela.
joined M & M Consulting in 2018 with over 15 years of residential lending and compliance experience. He most recently served as Vice President and Director of Residential Lending at Cambridge Mortgage Group / South Shore Bank where his responsibilities included loan origination, lending operations and compliance. During this time, Kevin instituted a comprehensive quality control and training program which significantly improved the bank’s compliance with state and federal regulations. Kevin was also a member of several committees including Management Committee, Compliance and Risk, Technology Steering and the CRA Committee. Kevin previously served as Assistant Vice President of Lending at The Cooperative Bank where he played a key role in improving compliance and mortgage operations. In 2015 Kevin managed the bank’s implementation of the new TRID requirements. This included testing, writing procedures and training of all department personnel. Kevin received his Bachelor of Arts Degree from the University of Massachusetts in Dartmouth where he was a cum laude graduate. He was also inducted into the International Honor Society, The National Society for Leadership and Success and is a member of Mensa.
Kim M. Conroy
joined M&M in April 2018 as a Compliance Consultant. She has over thirty-two years of banking experience and previously worked for the FDIC as part of the Division of Asset Servicing for five years. Kim holds a BA from Providence College, Providence, Rhode Island. She last served as the Vice President Loan Operations/Servicing of a bank with assets size in excess of $1B. Her banking experience includes a multitude of varying lending related activities. Kim brings with her strong regulatory knowledge as well as vast experience in bank-wide operations. She served on several committees within her banking career, which included Credit Committee, Quality Control Committee, Enterprise Risk Management, Compliance Committee, Information Security Committee, Project Management and CRA Committee.