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Hot Topics in Fair Lending pt. II- Appraisal Bias

Hot Topics in Fair Lending pt. II- Appraisal Bias

In Part I of this multi-part Fair Lending article, we considered the topic of Redlining. In Part II, we’ll consider one of the newer Fair Lending hot topics – Appraisal Bias. Appraisal Bias is the practice of an independent appraiser placing a value on a property...

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ESG and Vendor Management

ESG and Vendor Management

ESG via the Vendor Management Program Much of the messaging surrounding ESG being provided to small community bank centers “start with ESG in your Vendor Management Program.” But what does that mean? We know that even the smallest community banks have developed Vendor...

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Elements of a Complaints Management Program

Elements of a Complaints Management Program

You’re a new Compliance Officer and you run the Consumer Regulatory Compliance department of a small-to-midsized financial institution in the U.S. You’ve recently inherited some findings about the institution’s Complaints Management Program. This came about because...

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